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Monsotech BV

Privacy policy

Nederlands

Last updated: 16-10-2026

1. Introduction

Welcome to Monsotech. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.monsotech.com (the “Site”). Monsotech BV is responsible for the processing of your personal data as described in this Privacy Policy.

2. Information We Collect

2.1 Information you give us

We collect your name, email address, phone number, and any other information you choose to provide when you:

  • Place an order or ask a question via our order form (this opens an email to us)
  • Contact us by email

2.2 Information collected when you visit the Site

When you visit the Site, some technical information is processed, such as:

  • Browser type and version
  • IP address
  • Operating system
  • Referring website
  • Pages visited
  • Time and date of visit

Our hosting provider processes this information to deliver and secure the Site. Information about how you use the Site is only collected with Google Analytics if you give permission (see section 5).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To handle your order or question and to communicate with you about it (legal basis: performance of a contract or steps at your request before entering into a contract)
  • To provide, operate, and secure our Site (legal basis: our legitimate interest in a working and safe website)
  • To understand how visitors use our Site, so we can improve it (legal basis: your consent, see section 5)
  • To comply with legal obligations, such as keeping our financial records (legal basis: legal obligation)

We do not use your information for automated decision-making or profiling, and we do not send you promotional emails without your permission.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

  • Service Providers: third parties that help us run our Site and our business, such as our hosting and email provider and Google (Google Analytics, only with your permission). They may only use your information on our behalf.
  • Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, we may transfer your information as part of that transaction.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our Site policies, or protect our or others’ rights, property, or safety.

5. Cookies and Google Analytics

We use Google Analytics to see how visitors use our Site, so we can improve it. Google Analytics places cookies on your device. We only do this if you click “Accept” in the cookie message. If you click “Decline”, no analytics cookies are placed. Apart from that, the Site does not use cookies.

  • What is measured: the pages you visit, how long you stay, how you arrived at the Site (for example via a search engine), the type of device and browser, and your approximate location (country and city). Google Analytics does not store your IP address.
  • Cookies: _ga and _ga_<ID>. These are stored for up to 2 years, unless you delete them or withdraw your permission.
  • Google: Google Analytics is provided by Google Ireland Limited. Google may process data in the United States. Google is certified under the EU-U.S. Data Privacy Framework. We do not use Google Analytics for advertising.
  • Storage period: the data in Google Analytics is kept for a maximum of 14 months.
  • Your choice: your choice is remembered in your browser. You can change it at any time via “Cookie settings” at the bottom of every page. If you withdraw your permission, we remove the Google Analytics cookies.

6. How Long We Keep Your Information

We do not keep your personal information longer than necessary:

  • Emails about questions: until your question has been handled, and at most 2 years after our last contact.
  • Orders: 7 years, because Dutch tax law requires us to keep our financial records for that period.
  • Google Analytics data: at most 14 months (see section 5).

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information, such as a secure (https) connection for the whole Site. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

8. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccuracies in your personal information.
  • Deletion: Request deletion of your personal information.
  • Restriction: Request restriction of the processing of your personal information.
  • Objection: Object to the processing of your personal information based on legitimate interests.
  • Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
  • Withdraw consent: Withdraw your permission for Google Analytics at any time via “Cookie settings”.

To exercise these rights, please contact us using the contact details provided below. We will respond within one month. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, www.autoriteitpersoonsgegevens.nl).

9. Third-Party Links

Our Site may contain links to third-party websites. We do not control and are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Monsotech BV

Ericssonstraat 2

5121 ML Rijen

The Netherlands

info@monsotech.com